Meet Ellis

Pure heartbreak and desperation

“On Tuesday 18 July 2023 our world collapsed as we were told our baby Ellis has a tumour. I cannot describe the feeling of devastation, terror and shock. A feeling of pure heartbreak and desperation. I could hardly breathe.

“When we had our babies, we never imagined we might not see them grow old.”

At the start of 2023, aged two, Ellis was admitted to hospital on several occasions with seizures. He was frequently unwell, went off his food, and wasn’t sleeping well, often waking in pain. He was diagnosed with stage four neuroblastoma, a rare type of cancer, and was given a 44% chance of recovery.

“‘Please just help our baby’ I said [to the consultants]. It was so difficult to see Ellis in pain.”

Before Ellis was diagnosed, Chloe had her own business but due to Ellis’ condition she had to stop. This had a big financial impact on the family and took an emotional toll on Chloe as she had to pause the business that had become a part of her life.

In March 2024, after being referred to Rainbow Trust, Family Support Worker Jayne from the London and South East Care team started supporting the family at home and in hospital.

“Your life can just change in one instant. This new life terrifies us and is so far from our everyday ‘normal’ life.”

Endless hospital appointments

Ellis’ treatment was aggressive. To prepare for each session, Ellis had to stay in hospital overnight, to go for scans and to have a cannula put in his arm. These days were long and distressing for Ellis.

“He was terrified of everyone and everything, he became withdrawn. One minute he was playing with friends, the next he was being pinned down for cannulation and tubes down his throat.”

Jayne’s support was vital during these long days in hospital. She provided emotional support, listening to the family’s worries and concerns; respite, allowing Chloe and her husband Neil time to get some fresh air; and arts and crafts for Ellis, giving him a distraction from his treatment.

After many rounds of chemotherapy, stem cell harvest, a 6-hour surgery to remove his tumour and kidney, a nine week long hospital admission, and countless other procedures, Ellis is now in remission

A safe space

“Your life can just change in one instant. This new life terrifies us and is so far from our everyday ‘normal’ life.”

For Chloe, Jayne’s support has been crucial as she struggled to come to terms and cope with Ellis’ diagnosis, the huge change that this brought, and his future.

Jayne provides a safe space for Chloe, giving her the chance to offload. These moments encourage Chloe to spend time processing her emotions, something which she struggles to make time for.

Time to be a mum and a family

With the countless hospital appointments and treatments, Chloe has found trying to remain present for her six-year-old daughter Lily very hard.

“Overnight I have become a full-time mummy and medical carer. But I’m still a mummy to a little girl who needs me, and I’m trying to keep family life as normal as we can.”

Jayne helps Chloe and Lily to have more one-to-one time by supporting with after school activities. When Ellis has been unwell, Jayne has picked him up from school and taken him home. Having Jayne’s support means that Chloe can spend meaningful one-toone time with Lily, without worrying about Ellis. This support also ensures Lily can maintain her routines and not miss out on childhood moments with her mum.

Jayne has also helped around the house, taking the strain off Choe and Neil and offering them respite and time to make memories with Ellis and Lily.

“Home time has been few and far between so every day we have had is precious to us.”

Jayne provides reassurance and a sense of stability for the family at what continues to be an uncertain time.

There are so many families like Ellis', that may be feeling so helplessly alone and desperate, who need this specialist support. Please donate today to help us support more families like Ellis'.

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Continued support for a family for as long as they need us

Continued support for a family for as long as they need us

Hearing your child has a life-threatening illness is the hardest thing any parent can experience - but they don’t have to go through it alone.

We provide bespoke continued support to families, helping to negotiate life after a diagnosis. We offer practical and emotional support to the whole family, through their darkest times.

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