Terms and conditions

These terms and conditions have been made in accordance with UK legislation and regulations.

In these terms the following terminology applies. Any reference made to ‘Rainbow Trust’, ‘us’, ‘we’, ‘our’ means Rainbow Trust Children’s Charity, whose registered office is at Cassini Court, Randalls Way, Leatherhead, Surrey, KT22 7TW and Charity Registration Number 1070532 (England and Wales). Any reference to ‘you’, ‘your’, ‘user’ means the person visiting our website and you hereby accepts our terms and conditions. Any reference to ‘shop’ means our online shop accessed via www.rainbowtrust.org.uk. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

These terms and conditions will take effect upon your first visit, and your use of the site means that you accept these terms and conditions. As the sites owner, Rainbow Trust reserves the right to change these terms and conditions at any point, so please read them carefully and check them regularly.

In relation to any other terms stated on this website which are in conflict with the terms found here, then the latter shall prevail.

The Site

Rainbow Trust Children’s Charity website has been developed taking every precaution to ensure the information and content held on this website is accurate in the UK, legally correct and ethical at the time of appearance. Although care has been taken in preparing the information and content contained on this website it is general information. Therefore, we recommend users also seek alternative professional advice where appropriate and where necessary contact us for more information.


So far as permitted by law, Rainbow Trust accepts no liability for loss or damage, including but not limited to personal injury, resulting from the use of this website. While we make and have made all reasonable efforts to ensure no malware or viruses are transmitted via our website, this cannot be guaranteed. Rainbow Trust will not accept liability from damage caused by viruses or malware or by any other means, save where legally unenforceable and recommends that users safeguard their IT equipment before downloading information and using this website.

We clarify that the content of this website is aimed at adults within the UK.

Unauthorised access

Any hacking into this website for the purpose of adding to or altering the content of the website or tampering, or sending unsolicited deliverables (e.g. spam, data packets), or transmitting any offensive or illegal content, and interfering with the general working of the site is illegal and unethical.

Using our logos, images and information

The Rainbow Trust Children’s Charity logo and other logos used by us are legally registered trademarks in the UK. You may not use Rainbow Trust’s logos without our prior consent. To apply for permission please contact us. Rainbow Trust reserves the right to require materials and logos to be removed from use if we believe it is not in our charity’s interest.

Our leaflets and brochures and our webpages can be printed, copied and used for private use, study or teaching purposes; however no modification may be made to the content. They may not be used for commercial, public or any other purposes without the consent of Rainbow Trust.

There may be various information, materials or photos on our website that may be the property of another copyright owner, they are used on our website with their permission, and must not be used without their consent.


You must obtain permission from Rainbow Trust to include any links to our website. This can be requested by emailing Rainbow Trust or by contact us. Rainbow Trust reserves the right to require links to be removed if we believe it is not in our charity’s interest.


We have provided links to other organisations for your convenience. We cannot guarantee or be responsible for their content or accessibility. Please read their privacy policies and terms and conditions.

Data Protection

Your data will be handled in accordance with the Data Protection Act 1998 and will only be used to keep you informed about our fundraising, activities, events and services. We will not share your information with any third party organisations except where such transfer is a necessary part of our activities, or we are required to do so by operation of law. Mobile Giving Terms and Conditions

Regular Giving By SMS

Helping Rainbow Trust Children’s Charity with a regular monthly gift of £3.00, paid via your mobile phone is a subscription service. Every month you’ll receive a free text message the day before your gift is due, as a reminder. If you’re happy to give, you don’t need to do anything and you’ll be charged £3.00, or you can choose to skip a month by replying as requested.

Rainbow Trust Children’s Charity will receive 98% of the donation that you give from your network provider. The remaining 2% is a fee levied by the payment provider. By using this service, you agree that we may text you on your mobile in the future. We will also tell you about fundraising and other work that Rainbow Trust Children’s Charity does. If you’d rather we didn’t please call us on 01372 220083 or email us with your mobile phone number to [email protected]. You can also request no further SMS messages by texting NOSMS RT to 78866.This SMS service is being provided for Rainbow Trust by Cymba Integrated Solutions Ltd, 110 Gloucester Ave, London NW1 8HX.

We hope that you won’t cancel your gift and that you’ll use the SKIP system if you decide not to give in a particular month. However, if you want to end your gifts, you can text STOP to 70111 to stop your donations completely. If you’d like to talk to us about giving by another method or about our work, please call on 01372 220083.

We want you to see how your gifts are helping families with a seriously ill child, so we’ll send you regular updates on our work. You might also receive videos and other useful content that you can view on an internet-enabled phone or your computer. We won’t charge you for this content but, as with any mobile browsing, viewing it could mean you incur charges from your network provider.

One off mobile donation

You must obtain permission from the bill payer before sending a text message. You must be 16 years old or over to send a text donation, unless stated otherwise above in relation to a specific campaign. Rainbow Trust Children’s Charity does not accept any responsibility whatsoever for any technical failure, malfunction, congestion, capacity issues or any other problem with any telephone, telephone network or line, system, server, provider or otherwise which may result in any text being lost, delayed or not properly received and recorded. There is no limit on the number of times you may make a donation via text but there is a daily limit of £30 on text donations. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.

You can donate from a mainland UK mobile only. If you donate using this service from a UK mobile outside England, Scotland, Wales or Northern Ireland, you may incur additional network charges.