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£5 could provide bereavement support to help a family cope with the death of a child.

Give Presence This Christmas

For families like Teddy's, Christmas can look very different when a child is seriously ill.
Hospital appointments, treatments and the everyday demands of care can take away precious time together.
Rainbow Trust Family Support Workers like Jayne help ease that pressure, providing practical and emotional support so families can spend more time simply being together.

“It completely turned our world on its head. My heart broke in two.”

When three-year-old Teddy was diagnosed with a rare and aggressive cancer, his family's world changed overnight. His mum, Kat, shares their experience of living with neuroblastoma, the heartbreak of Teddy's relapse and how Rainbow Trust Family Support Worker Jayne has been by their side.
Our world turned upside down

Just after his third birthday, Teddy started feeling unwell. He was constantly picking up infections and complaining of pain in his sides. We were back and forth to the GP, but he never seemed to get better.
At first, we thought it might be appendicitis or a kidney infection. But when the pain continued, we returned to A&E, where an ultrasound revealed an 11cm mass on his kidneys.
Further tests confirmed our worst fears. Teddy had stage 4 neuroblastoma, a rare childhood cancer that had spread throughout his body.
“We went from thinking he had appendicitis to finding out he had stage 4 cancer. It completely turned our world on its head. My heart broke in two.”
Teddy was becoming increasingly unwell, and we faced an agonising wait while doctors carried out scans, biopsies and tests before treatment could begin.
At times, he was so poorly that he would spend the whole day lying in a darkened room, either crying or sleeping.
We also had a tiny baby, Rupert, to care for. Suddenly, everything we knew about family life had changed.

Living in survival mode

Teddy spent six weeks in hospital during his first round of chemotherapy. I stayed near the hospital so I could be with him every day, while my husband, Alastair, cared for Rupert.
Even when Teddy was well enough to come home, there were constant appointments, scans and unexpected hospital admissions.
For months, we barely spent any time together as a family.

Finding support when we needed it most

Getting Teddy to and from hospital was another enormous challenge.
We don't drive, and because Teddy's immune system was so weak, public transport wasn't an option.
We relied on hospital transport, but it was unpredictable. Sometimes we would arrive hours before an appointment or be left waiting for collection long after Teddy's treatment had finished.
There were occasions when the hospital unit had closed and we were still waiting, with Teddy exhausted, sore and desperate to get home.
Our community nurse referred us to Rainbow Trust. I remember thinking that other families must need the help more than we did. But then we thought, if we don't need help, who does?
That is when we met our Family Support Worker, Jayne, in January 2023.

“The first time Jayne came to take us to a scan I felt a huge weight off. I hadn’t really realised how much extra stress the travel had added to our lives.”

Jayne's support meant we no longer had to worry about how we would get to hospital or how long we would be waiting to come home.

But she brought us so much more than transport.

More than a journey to hospital

Jayne has become someone our whole family knows and trusts.
She helps with hospital appointments, supports us at home and spends time with Teddy and Rupert, reading books and playing with them.
Teddy loves seeing her because she isn't there to carry out medical procedures. She doesn't take blood or do tests. She is simply there for him.
For me, Jayne is also someone I can talk to.

When Teddy is having a scan under general anaesthetic, we sometimes sit together and talk about things I don't want to discuss in front of him.
She understands what a treatment day involves, how exhausting it can be and the constant worry that comes with caring for a seriously ill child.

Facing Teddy's cancer for a second time

After months of intensive treatment, Teddy was declared cancer-free in January 2024.
We travelled to the United States so he could take part in a specialist drug trial designed to reduce the risk of his cancer returning.
Unfortunately, Teddy experienced significant hearing loss, and we had to stop the treatment after a year.

Then, in May 2026, we received the devastating news that Teddy's cancer had returned. I remember getting the phone call from the hospital. They wanted us to come in the following morning.

The first person I called after hanging up was Jayne. I asked if she could take us, and she immediately said yes.

“And then, after we came out, she could see from my face what the news was, and she gave me a big hug, and I really cried while she held me, and it was really comforting.”

After more than three years of supporting our family, Jayne was there for us again when we needed her most.

Taking each day as it comes

Teddy is now undergoing another intensive course of chemotherapy, with five days of treatment every three weeks.
He is in Year 3 at school, but the treatment leaves him exhausted. On the days he feels well enough to attend, he can usually only manage an hour.
He is a bright, curious little boy who loves reading and maths, and spending time with his friends is really important to him.
Rupert has started Reception, and Alastair and I are both working part-time so that one of us can always be available for Teddy's care and appointments.
It is a constant balancing act, and there isn't much time to rest.

Jayne continues to help us with hospital journeys, sometimes arriving at our house at 6am for an early scan. She also visits us at home and gives both boys some individual attention.

But just as importantly, she is someone I can rely on when everything feels overwhelming.

“Jayne helps with my fears and worries, with how hard certain things have been, she's really been there. She is a reassuring presence.”

We don't know what lies ahead, but knowing Jayne is there makes a huge difference. She has been a steady, reassuring presence through some of the hardest years of our lives.

And for that, we're incredibly grateful.

This Christmas, £32 could help fund an hour of Family Support Worker time, giving a seriously ill child and their family the precious gift of presence.

Donate today to help give a seriously ill child an hour of Christmas magic.

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Donation payment types
Donation payment values.

£5 could provide bereavement support to help a family cope with the death of a child.